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Ranjan Sakalley


Definition of a "Wicked Problem"

Off late I have been using this term a lot, since I read about it in a Stephen Covey book.

A wicked problem is a problem that could only be defined by solving it, or part of it.

I have been busy currently on a product that manages more than a GB of data transfer between servers and automates several workflows, and God knows how many wincked problems have been defined till now. And there are still many of them left to be solved.

A simple example of a wicked problem that I am going to face is software performance. Wonder if you can share some?



Comments

Suzanne said:

Just to set the record straight, Steven Covey was not the first to coin the term "wicked problem".

This link to a brief article on the conecpet explains it quite well and credits those who first conceived of the notion, Rittel and Weber (1973):

http://www.stmatthews.org.nz/A031.htm

Here also, is a link to the Wikipedia article providing more information:

http://en.wikipedia.org/wiki/Wicked_problems

Other wicked problems would br things like:
- world hunger
- poverty in the US
- the integration of disparate IT systems in a large corporation that inherited such systems along with mergers and acquisitions

IMHO -- software performance doesn't come remotely close the the explanation of a wicked problem imparted to me in my Master's program. Think of a problem whose component parts would look like a highly complex flow chart/venn diagram if you were to try to map out relationships of its part in an attempt to begin to solve it.
# August 8, 2005 1:45 PM

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# December 28, 2006 5:51 AM

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